Patient Service Co-ordinator

Do you have experience working as a Service Co-Ordinator liaising between multiple departments?

Are you highly organised, being able to prioritise work and spin multiple plates?

We are looking for empathetic and excellent communicators to work within a fantastic medical company

Managing appointments both pre and post operations to ensure a seamless client journey

If you are looking for a role where you will be kept busy and no two days will be the same

Keep reading to find out more…

As a Service Co-Ordinator your responsibilities will include…

• Coordinate patient procedures, appointments and pathways throughout their medical journey.

• Liaise with surgeons, anaesthetists, theatre teams, nurses, wards, suppliers and partners.

• Book procedures and coordinate theatre consumables, equipment, prostheses and implants.

• Ensure pre- and post-operative requirements, follow-ups and revision procedures are completed.

• Provide patients with clear communication, guidance and support, resolving queries to deliver an excellent experience.

• Manage invoicing, administration and competing priorities, finding practical solutions to keep patient pathways running smoothly.

We are looking for a Service Co-Ordinator with the following skills and experience…

• Strong customer service skills with a people-first approach and confident communication.

• Proactive, quick-thinking and adaptable, with the ability to work effectively in a fast-paced environment.

• Highly organised with excellent attention to detail and the ability to prioritise workloads.

• Empathetic and resilient when handling sensitive situations and working under pressure.

• Confident with technology, numbers and basic invoicing, with the ability to learn new systems quickly.

• Positive, energetic team player who can work independently and demonstrates a strong go-getter attitude.

In return, the successful Service Co-Ordinator will receive a salary of £25,000 - £30,000, plus the following benefits…

• Training and Development

• Birthday Off

• 25 Days Holiday + Bank Holidays

• Hybrid Working (Fridays Only)

• MediCash

• PerkBox

Ready to take the leap into a new role? Send your CV over for this Service Co-Ordinator today