Support Worker

Healthcare Assistant (HCA) – Job Description

Job purpose:

Provide safe, compassionate, patient-centred care and support nurses/doctors with routine clinical and non-clinical duties, working within defined competencies and under appropriate supervision.

Key responsibilities:

• Assist patients with personal hygiene, nutrition, mobility and activities of daily living.

• Measure and record vital signs such as BP, pulse, temperature, SpO₂, height and weight.

• Support clinical procedures such as ECGs, blood collection, urine testing, dressings and injections where trained and authorised.

• Observe patients and promptly report changes in condition to the nurse/clinician.

• Maintain accurate patient records and confidentiality.

• Collect, label and handle clinical/laboratory samples appropriately.

• Assist with infection prevention, cleaning and equipment safety checks.

• Restock clinical supplies and maintain treatment areas.

• Provide emotional support while maintaining patient dignity, privacy and respect.

• Work collaboratively with nurses, doctors and the wider healthcare team