Support Worker

Make a Real Impact - Join Our Team at Alexandra Road!

Position:Homelessness Support Worker

Location: Hemel Hempstead

Salary: £16,110 per annum / £13.77 per hour

Hours: Part-time (22.5 hours per week)

Fixed Term Contract until 31/05/2028

Join our compassionate team at Alexandra Road, supporting individuals experiencing homelessness or rough sleeping. Based in Hemel Hempstead, the scheme provides move-on accommodation within a safe, welcoming environment for adults aged 18+, where inclusion and respect are at the heart of everything we do.

We take a person-centred approach, empowering people to rebuild their confidence, secure long-term housing, and move towards independent living.

The Role

Assess needs and create personalised support plans

Promote independent living skills such as cooking, cleaning and budgeting

Contribute to risk assessments and ongoing support plans

Support individuals to achieve personal goals and access opportunities, working collaboratively with colleagues and external partnersShifts:

Monday - Friday

About You

You will have experience in care or support, communicate well with people from diverse backgrounds, and feel confident working both independently and alone, as the role involves some lone working.

A full UK driving licence and access to a vehicle are required.

Hightown Benefits

£16,110 per annum (22.5 hours per week)/£13.77 per hour

33 days annual leave, including bank holidays, rising to 35 days with service (pro rata)

Blue Light Card, access to discounts for national and local retailers

Mileage paid for car usage

Workplace pension and life assurance (three times annual salary)

Annual performance bonus and monthly attendance bonus

Long Service Awards

Annual salary and cost of living review

Ongoing training and development

Employee assistance helplineThe successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust.

All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances.

We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.

We are an Equal Opportunities and Disability Confident Employer